1. Parties and scope
The service is provided by Power Tan Unipessoal Lda., company number 510531024, at the address in the legal information. Customers subscribe for business purposes through an authorised representative. The accepted proposal identifies the customer, covered locations, plan, dates and applicable terms version.
2. Demo and subscription start
The demo lasts 10 days as confirmed by Power Tan. Requesting or using a demo does not authorise charges or automatically convert an account into a paid subscription. A paid start date and commitment require express acceptance of the terms communicated to the customer.
3. Plans, prices and included services
All plans include management features and NexTan AI, a mobile-optimised public salon page, digital customer records, training, initial setup and simple data import at no extra cost. The scope and source files for the simple import are agreed during onboarding.
Each additional salon has a reference price of €19.90/month + VAT and requires agreement and administrative activation. Extensive and detailed history migration is an additional service from €119 + VAT, subject to assessment, quotation and prior acceptance. Power Tan issues and sends invoices manually using Sage.
| Plan | Monthly fee, excluding VAT | Initial commitment |
|---|---|---|
| Quarterly | 79 € | 3 months |
| Six-month | 69 € | 6 months |
| Annual | 59 € | 12 months |
| Launch campaign | 49 € | Enrolment terms |
VAT at the applicable rate is added to all prices.
4. Launch campaign
The exclusive launch campaign is limited and offers a monthly fee of €49 + VAT. The special price continues while the subscription remains active on the accepted terms. The enrolment proposal identifies eligibility and any specific conditions. Rejoining after termination does not guarantee restoration of the launch price.
5. Monthly payment
Monthly fees are payable on the dates and by the methods stated in the proposal and payment instructions. A 3-, 6- or 12-month commitment does not require advance payment of the entire period. Requesting a demo or accepting these terms does not itself authorise direct debits: a separate valid payment authorisation is required.
6. Renewal and non-renewal
After the initial commitment, the subscription renews monthly without a new minimum term. The customer may give notice of non-renewal by emailing info@nextan.eu at least 30 days before the end of the relevant period. Written confirmation states the termination date. If fewer than 30 days remain in the current period, termination moves to the end of the first monthly period that satisfies the notice, without creating another 3-, 6- or 12-month commitment.
7. Early termination requests
Power Tan and the customer review requests to leave before the initial commitment ends and agree the termination date and conditions in writing. Merely requesting cancellation does not trigger an automatic penalty or automatic collection of all future fees. Already-due amounts remain payable. A request alone does not change the agreed commitment unless there is an agreement or legal ground for termination. Any additional compensation requires a legal basis and a valid agreement; the software does not impose it unilaterally.
8. Late payment and suspension
For overdue payments, Power Tan contacts the customer, identifies the amount and allows a reasonable period to settle it before any suspension, except for urgent security needs. Suspension does not immediately delete data. Blocking a bank authorisation does not replace notice of non-renewal or termination of the service contract.
9. Use and support
Customers manage their users, permissions, data and communication instructions. They must use the service lawfully and protect credentials. NexTan AI analyses and suggestions support management decisions and require user assessment; they do not replace clinical, tax or legal advice. Report incidents and support requests to info@nextan.eu. Extraordinary work and specific service levels require a separate agreement.
10. Data, liability and changes
Processing on behalf of a salon is governed by its data processing agreement. Data return or deletion and applicable retention obligations must be agreed before termination. Liability is governed by law and the contract, without excluding liabilities that cannot legally be excluded. Material changes to terms are communicated in advance and do not retrospectively change contracts or protected launch prices.
11. Governing law and contacts
Portuguese law applies, without prejudice to applicable mandatory rules. Send contractual questions and complaints to info@nextan.eu. If no agreement is reached, jurisdiction and available dispute resolution mechanisms are determined by law.